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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What type of air filter should I use?

For most homes, use a good-quality pleated filter that your HVAC system is designed to handle. A MERV 8–11 filter is a common choice for residential systems. Higher-MERV filters can restrict airflow in some equipment, so check your system requirements or ask us before moving to a very restrictive filter. Check the filter monthly and replace it when dirty; many homes need replacement every 30–90 days.

What temperature should I set my thermostat at?

Comfort is personal, but in Florida many homeowners find about 75–78°F comfortable while home and awake. When you are away, raising the setting several degrees can reduce energy use. Avoid making extreme temperature changes; a steady, reasonable setting generally works best.

How do I unclog my air conditioner drain line?

Turn the air conditioner off first. Locate the condensate drain line and its access point. A wet/dry vacuum at the outside drain termination can often remove a minor clog. Some homeowners also use a small amount of white vinegar through the access opening. If the drain keeps backing up, the safety switch trips, or you are unsure where the line is, schedule service rather than forcing the blockage.

How often should I service my AC in Florida?

Because Florida systems work hard for much of the year, professional maintenance at least once a year is recommended. Many homeowners choose service before the hottest part of the season. Commercial systems or equipment that runs heavily may need more frequent maintenance based on usage and manufacturer recommendations.

Why is my AC running but not cooling?

Common causes include a dirty filter, blocked airflow, thermostat issues, a frozen coil, electrical problems, low refrigerant, or equipment failure. Check the filter and thermostat first. If the system is still not cooling, turn it off if you see ice or hear unusual noises and schedule a professional diagnosis.

How can I lower my air-conditioning energy bill?

Keep filters clean, use a reasonable thermostat setting, keep doors and windows closed, seal obvious air leaks, keep outdoor equipment clear of debris, use ceiling fans when rooms are occupied, and keep up with routine HVAC maintenance. A properly sized, well-maintained system will generally operate more efficiently.

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